Saturday 18 May 2013

More about the Singapore zoo!


Hi Eddie! 
Upon our arrival at the zoo, we saw that there was quite a number of tour buses parked near the taxi stand. I assumed that majority of the visitors came as a tour group or as a free and easy family tour and I classified all of them as staying visitors. There were also quite a number of visitors who came as couples or with friends. The international tourists from India, Japan and America and Europe could be classified having the fun loving, exuberant and learning personalities or lifestyles. Their age range was between early twenties to late seventies but of course, majority were the middle age visitors (for both locals and international). 

Most of these international visitors travelled by tour buses, taxis or chartered buses from various locations such as Great World City, Orchard Road and City Hall's bus stops (near the Peninsular). Some of the visitors also travelled by cars. However, the SMRT (Singapore Mass Rapid Transit) buses were more appealing to the local visitors as a form of transport. Well, we took the SMRT number 929 from Woodlands Interchange because the taxi fare charges in Singapore are quite costly! So Eddie, you should really consider taking the bus when you’re here! :P hahaha~


 This is one of the modes of transportation - The zoo's chartered bus which caters for both local and international visitors.




The motivating factors!   

As mentioned from the previous post, I’ll elaborate more on the motivating factors. Education is one of the factors which I would like to solely emphasize on. Based on my observation at the zoo, everywhere you go; there will be an information board which you can learn more about the animals. For example, the Orang Utan.
 

From the picture here, different types of Orang Utan are depicted along with their physical appearances personalities. Isn’t that interesting? : )

These are the learning resources about a tiger. There was also a sound playback machine that played different sounds a tiger could make.

 

 
I'm holding a Orang Utan's skull!!! 

This is a picture on the research equipment used for Sun bears.


Awww, I love the sun bears!!



As you can see from this picture, there were also signboards showing different local and international corporation who adopted the animals. This is beneficial for their recognition amongst the patrons of the zoo.

For your information, the zoo is also well known for its award-winning programmes so this might be an advantage which will motivate current and existing visitors to visit the zoo. Some interesting programmes such as Splash Safari Show, Animal Friends Show, Elephants at Work Play Show, Rainforest Fight Back Show are organized to bring the visitors closer in interacting with and understanding the animals. The wide varieties of different animal exhibits and zones play a part in contributing to the motivating factors as well. Last but not least, from what I have garnered from the Trip Advisor website, many visitors enjoyed and loved having the Jungle Breakfast with Wildlife.


Well, I still remembered back then when I was in Hainan, China, the best experience I had I was taking a picture with a lion cub. However, the Singapore zoo only implemented photography sessions with tamed animals such as the Orang Utan, non-poisonous reptiles, etc.



Personally, I wouldn't mind revisiting the zoo again because of my love and passion for animals. That could be possibly be one of the factors which motivated other local as well as international guests. The visitors can not only view the wide exhibits of animals that Singapore zoo has, but from my point view, seeing the animals roaming freely in their natural habitat is a pleasure for all the animal lovers. Last but not least, as mentioned, Singapore is the World’s Best Rainforest Zoo. This brand image itself has already achieved much recognition from all around the world and many visitors came knowing the fact that our Singapore zoo will be well-maintained and organized! 


Three levels of Singapore Zoo's  Products! 
I will classify education, experience and entertainment as the core products. As for education, I guess I have pretty much mentioned an overview above of the educational facilities which are provided and made available for guests to be curious and learn more about the animal exhibits and gain knowledge out of something they don’t know.

From my point of view, a guest’s overall experience is very essential and will contribute a lot for both business and as an individual. For example, if Singapore zoo does not provide me with a good experience in any aspect, be it customer service, environment, atmosphere, F&B services, etc. 

Last but not least, entertainment. The zoo provided the guests with many interesting programmes. Not only the animal shows, but there were other attractions such as Kidzworld and the other different zones – Fragile Forest, Reptile Garden, Australian Outback, etc!

The tangible products will be lockers, zoo tickets, animal shows, maps, animal rides, tram rides, food and beverage outlets, merchandise stalls, feeding of animals, brand names – World’s Best Rainforest Zoo, safety – distance between the guests and animals, quality of service from the ticketing and other customer service staff, etc!

Some augmented products available are weather - e.g, if it's raining, will there be enough shelters to accommodate the guests? opening hours, car parking area, wildlife tours, camps, events – birthday parties, weddings etc, educational programmes, etc!

The tangible benefit that you be able to enjoy would be the animal shows. It provides you a knowledge on animal's behaviour and their abilities to perform. Another benefit will be the animal exhibits and zones where you can learn more about the animal's habitats, behaviour and characteristics. 


  More photos!

The Splash Safari!
 



 The Reptile Garden


 The Fragile Garden 


 The snakes section!


 Merchandise shop near the entrance

Well, that's all I'm going to post for today! Thank you for reading!! I know you're definitely looking forward to read more about the Singapore zoo! : ) I promise that I'll update as soon as possible. Take care Eddie.

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